Have a return? No worries. 

All Plankroad.com purchases (cut yardage and trim purchases excluded) are eligible for returns by mail within 60 days of purchase. Return shipping is not covered by Plankroad. 

Please ship all returns to: 


Plankroad Home Decor
4201 West Belmont Ave. Chicago IL 60641
Attn: Lisa


Please include a valid proof of purchase, once your return has been processed you will receive an email confirmation. Refunds will be made to the original payment method, please allow up to 10 business days for the transaction to appear. 

Please note that items purchased online must be returned by mail. Our Chicago outlet store is unable to issue a refund for any online purchases. 

Plankroad is dedicated to providing exceptional customer service. If you have any questions or concerns, please don’t hesitate to contact us at customerservice@plankroad.com.